Ben Whitmore

20 years experienced IT professional. Currently Technical Architect supporting the Datacentre, SCCM, O365, Intune, vSphere, Active Directory, Exchange, SCCM/ConfigMgr, Cisco, SAN, Mitel VOIP/SIP, MDM/MAM, SFB and more. Often a simple and effective solution seen by the customer requires lots of work 'under the hood' - this is where my skill set puts me.

AppSense Environment Manager Custom Action Script Exit Codes

Hands up, fair cop. In a recent blog post on scripting Internet Explorer Favorites I forgot to mention using script exit codes when I dealt with the custom actions. Any custom script you include in your configuration is always interpreted as completing successfully by the agent on exit unless you specify otherwise in your code.

Adding Corporate Favorite Items to a Users Profile using AppSense Environment Manager

Well this is certainly something we wanted to do in our environment. Based on different group memberships and user requirements for different web apps we wanted to post links into the users favorites folders in Internet Explorer. Historically, users managed their own app shortcuts in the Favorites folder but this led to inconsistencies especially when …

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How to Personalize Foxit Reader with AppSense Environment Manager

Adobe have a nice – longstanding problem with their preview handler in the 64bit version of their reader. We installed Foxit Reader into our Gold Windows 7 64bit image which replaced the already installed Adobe preview handler. This worked a treat, our customers could now preview PDF documents in Explorer and the Microsoft Outlook 2010 …

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AppSense Environment Manager – Using ICACLS / WIN7 IE Print Preview Blank Page

Hey, Ben here. I’m sitting at home today nursing a poorly baby with a fever so i thought i’d throw this quick article together out on how to use Microsoft ICACLS to set folder/file permissions using AppSense Environment Manager. ICACLS is a neat tool included in Windows 7/Server 2008 OS that allows you to view …

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Using AppSense Environment Manager to Taskkill Unauthorized Apps..What??

Warning: This post may ruffle some feathers! I will start out by saying that AppSense have a great product called “Application Manager”. It is designed to take on User Rights Management, Application Control and Software Compliance Monitoring, more info can be found at http://www.appsense.com/products/desktop/desktopnow/application-manager/ That being said, there may be a scenario when you would like to use EM …

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AppSense Start Menu /Taskbar Icon and Toolbar Personalization for Windows 7 – To Hive or not to Hive?

Ok, so we want to capture users Taskbar/Start Menu and Toolbar Information on Windows 7? There are 2 ways to do this, either use the in built “Desktop Settings” option to capture the information automatically or hive the items and reg keys out manually with policy. We are going to personalize these settings using reg hive and …

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Migrating Outlook 2003 NK2 File into Outlook 2010 with AppSense

AppSense Environment Manager can help you migrate an XP User to Windows 7 very easily and seemlessly. For various reasons, partly due to how our desktop estate was configured horribly historically,  we decided to export our Windows XP users “Vital” settings using a simple script. We have to visit each user anyway to give them new hardware …

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Windows 8 – Here we come

Ok, so normally I research things to the point of infinite boredom but today I took an unexpectedly different approach to Windows 8. I thought, come on, lets just do it. Obviously all my data was backed up to an external disk so for the first time ever I decided to trust Microsoft and just go for it and do …

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Migrating Desktop Settings from Policy into the AppSense EM Database

Ok, let the head scratching begin. Seriously, get your finger nails sharpened cause the head scratching is about to get good. Let me frame the story.. Some very nice people at AppSense helped us with our initial EM policy a good while ago now. Our policy has since had more makeovers than a channel 4 house mum …

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How to Reset or Shutdown a Mitel 3300 Controller

Fairly basic thing right? Right! Open a web browser and point it to the IP Address of your Mitel 3300. Depending on the version you are running (because this route has change a few times between the MCD versions you want to find “Maintenance Commands”. 5 / 5 ( 2 votes )