migrating-outlook-2003-nk2-file-outlook-2010-appsense

Migrating Outlook 2003 NK2 File into Outlook 2010 with AppSense

AppSense Environment Manager can help you migrate an XP User to Windows 7 very easily and seemlessly. For various reasons, partly due to how our desktop estate was configured horribly historically,  we decided to export our Windows XP users “Vital” settings using a simple script. We have to visit each user anyway […]

Windows 8 - Here we come

Windows 8 – Here we come

Ok, so normally I research things to the point of infinite boredom but today I took an unexpectedly different approach to Windows 8. I thought, come on, lets just do it. Obviously all my data was backed up to an external disk so for the first time ever I decided to trust Microsoft and just […]

How to Reset or Shutdown a Mitel 3300 Controller

Fairly basic thing right? Right! Open a web browser and point it to the IP Address of your Mitel 3300. Depending on the version you are running (because this route has change a few times between the MCD versions you want to find “Maintenance Commands”. How to Reset or Shutdown a […]

Disable Windows Offline Files with AppSense Environment Manager

Disable Windows Offline Files with AppSense Environment Manager

Disable Windows Offline Files with AppSense Environment Manager? Easy Hey? Well, in a nutshell, yes. We had a bit of bother trying to work out why this wouldn’t work just by setting the GPO. We had to do some jazzy things with the Offline Files Service or CSC (Client Side […]

Mitel 3300 Voicemail Port Crashed

Mitel 3300 Voicemail Port Crashed

Ok, so this happens fairly infrequently but the following command is useful for when it does – it saves having to reboot the controller. You either get one or more voicemail ports lock up and this manifests itself normally when your users stat to complain that they cant dial into […]

Mitel-PrairyieFyre-Contact-Center-Client 58-Silent-Install

Mitel/PrairyieFyre Contact Center Client 5.8 Silent Install

Rolling out Windows 7 64bit prompted me to create an installation script for our PrairieFyre Contact Center Client. It is fairly basic, we install some prerequisites, the Contact Center Client (CCC) with the IP address of the server and then do a bit of cleaning up (vcredist is so messy […]

AppSense MSI Cleanup Action

AppSense MSI Cleanup

Ok, so I have a little obsessive compulsion when it comes to cleaning up old config files that are no longer needed. I notice the msi files build up a fair amount in the “%ProgramFiles%\AppSense\Management Center\Communications Agent\download” directory. I wanted to delete any files that are older than 30 days […]