AppSense Environment Manager Event IDs

AppSense DesktopNow offers the tech heads among us a wide range of Event IDs that can be generated from the endpoint CCA (Client Communications Agent). Some are classed as “High Priority Events”. These are non configurable and are sent direct to the AMC (AppSense Managment Centre) database via HTTP from the endpoint when they are generated. …

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How to Personalize Microsoft Office 2010 with AppSense

Microsoft Office 2010 can be personalised with AppSense Environment Manager. AppSense have a “Best Practice” guide which is available from www.myappsense.com. The guys did a good job with it and we used it as a baseline. Most of the information here is reflected in the guide but, and please don’t drag me over the coals, we do some …

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AppSense Management Server Error after Installation – “Could not load type ‘System.ServiceModel. Activation.HttpModule’ from assembly ‘System.ServiceModel, Version=3.0.0.0, Culture=neutral, PublicKeyToken= b77a5c561934e089”

We came across this problem after installing DesktopNow in a sandbox training environment. After installing the necessary prerequisites and subsequently the DesktopNow components we tapped in the AppSense Management Server URL to verify the AMC had successfully been installed.

Personalize Adobe Reader with AppSense

Adobe Reader can be personalized using AppSense Environment Manager. Here are some simple steps to create a new User Application for Adobe Reader in the Environment Manager Console and a tip to keep your SQL admins happy. By default acrord32.exe is in the default blacklist for monitored applications (thanks Bryan @techbury for prompting me)

AppSense Environment Manager Session Data Not Saved at Logoff – EmExit.bat

No session data or Desktop Settings saved at Logoff? We came across this particular problem on about 30 of our Windows 7 PCs. They were all born from the same Gold image as the other working 300 or so desktops (we are about half way through our Windows 7 migration) but these few PCs all presented …

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How to find what numbers are in use on a Mitel 3300

Want to find what directory numbers are in use on your Mitel 3300? Consider this..being the company Mitel 3300 administrator, you get a call from the Service Desk. “Mr Bond wants 007 extension number allocated to his new BYOD watch please”. Here is a quick way to tell if that directory number is already in use …

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Leveraging OU Membership Conditions with the Registry in AppSense Environment Manager

So I have quickly learned that I can satisfy a lot of my “membership” conditional triggers by referencing a registry key rather than looking up the Active Directory. This is especially useful on “Computer-Start-up” triggers. In my experience, when the computer boots, the network is not always ready by the time we kick off a …

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SQL2000 Support for AppSense Environment Manager 8 FR4

If you haven’t read the release notes consider this a heads up. If you are planning to install or upgrade your Environment Manager to Version 8 FR4 you will not be surprised that support for SQL 2000 has been removed. If you are still using SQL2000 it is recommended to upgrade your database (compatible versions below) before …

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