AppSense DesktopNow offers the tech heads among us a wide range of Event IDs that can be generated from the endpoint CCA (Client Communications Agent). Some are classed as “High Priority Events”. These are non configurable and are sent direct to the AMC (AppSense Managment Centre) database via HTTP from the endpoint when they are generated. Other, configurable, events are sent by the CCA to the AMC database during the default poll period set on the distribution group. These events are stored locally in an .evt format. At each poll period, set on the deployment group, the CCA will zip the .evt file and transfer it to the AMC using BITS. You will normally find the .evt file in the “C:\Program Files\AppSense\Management Center\CCA\Upload” folder. I am only going to deal with Environment Manager Event IDs here in this article.
NOTE: If it helps, ALL Environment Manager event IDs are in the 93xx – 96xx Event ID range. A full, comprehensive Event ID guide can be found in the “Management Center Product Guide” available on http://www.myappsense.com
Below are the predefined, non configurable, High Priority Events for EM:-
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Event Description 9390 The Environment Manager Agent ended unexpectedly. 9391 The Environment Manager Agent has restarted. 9392 The Environment Manager Agent has been terminated due to being in the starting or stopping state for a prolonged period. 9393 The Environment Manager Agent has exceeded its maximum restart attempts. 9495 AppSense Environment Manager has not been configured. 9496 An old configuration has been found |
Those configurable (you can switch them on or off) events that can be managed for Environment Manager are:-
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Event Event Type Event Name 9300 Information Self healing process started 9301 Information Self healing registry key replaced 9302 Information Self healing registry key removed 9303 Information Self healing file replaced 9304 Information Self healing file removed 9305 Information Self healing service stopped 9306 Information Self healing service started Self healing service started 9307 Information Self healing registry value replaced 9308 Information Self healing registry removed 9399 Warning Software is not licensed 9400 Information Lockdown edit control blocked drive 9401 Information Lockdown edit control blocked text 9402 Information Lockdown accelerator keys blocked 9403 Information Lockdown dialog blocked 9404 Information Lockdown MSAA access blocked 9405 Information User logon action success 9406 Information User logon action fail 9407 Information User logoff action success 9408 Information User logoff action fail 9409 Information Computer startup action success 9410 Information Computer startup action fail 9420 Information User session reconnect action success 9421 Information User session reconnect action fail 9422 Information User session disconnect action success 9423 Information User session disconnect action fail 9424 Information User session locked action success 9425 Information User session locked action fail 9426 Information User session unlocked action success 9427 Information User session unlocked action fail 9428 Information Process start action success 9429 Information Process start action fail 9430 Information Process stopped action success 9431 Information Process stopped action fail 9432 Information Network connection action success 9433 Information Network connection action fail 9434 Information Network disconnected action success 9435 Information Network disconnected action fail 9495 Warning Not configured (EM) 9496 Warning Configuration unsupported 9501 Information Removable storage device has been disabled 9502 Information Removable storage device has read-only access 9600 Error Failed to connect to Personalization Database 9601 Error Windows Impersonation Logon Failed. 9602 Error Failed Database Compatibility Check 9650 Information Managed application start 9651 Information Managed application stop 9652 Error Personalization load error 9653 Error Personalization save error 9654 Information Blacklisted process started 9655 Information Personalization not saved 9656 Information Offline resiliency save started 9657 Information Offline resiliency save complete 9658 Information Personalization settings purged 9659 Information Personalization settings updated 9660 Error Personalization failed 9661 Warning Timeout Communicating with Personalization Server 9662 Information Trigger Action Times |
That is it really. Another helpful tip (thanks Richard Kelly@QA for this) is that ALL AppSense DesktopNow Event IDs ending in xx99 are to do with licencing issues.